Hotel Rules And Management policies

This website, bearing the address www.hotelempiregandhidham.in, is provided by HOTEL EMPIRE – GANDHIDHAM for the viewing of the visitors to this site.

In Order to make your stay as pleasant as possible, the Management requests your co-operation in observing the following as an agreement between the guest and the Hotel Empire – Gandhidham (hereinafter called ‘Management’) under which rooms are permitted to be used by the guest(s):-
1. Tariff
The tariff is for the room only and is exclusive of any government taxes applicable Meals and other services are available at extra cost. To know your room tariff, please contact the Duty Manager, guest registration forms must be signed on arrivals.
2. Settlement Of Bills
Bills must be settled on presentation, cheques are not accepted.
3. Company’s Lien On Guest’s Luggage And Belongings
In the case of default in the payment of dues by a guest, the management shall have the lien on their luggage and belongings, and be entitled to detain the same and to sell or auction such property at any time without reference to the guest. The net sale proceeds will be appropriate towards the amount due by the guest without prejudice to the management’s rights to adopt such further recovery proceedings as may be required.
4. Check-in
All guests Foreigners as well as Indian Nationals are required to provide the hotel with valid photographic proof of identity and address proof like Passport, Driving license or Aadhar Card. One must remember pan card is not acceptable as your identity card, also carry the original one. Visitors must present personal documents for hotel records. These documents will be returned upon departure.
Check-in time is from 12.00 noon & check-out until 10.00 AM . Earlier check-in is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a ‘married couple’ if suitable proof of identification is not presented at check-in. Unrelated couple with Ids and guests with Local Id;s will be denied accommodation. Hotel will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

5. Departure
Check out time is 10:00 AM please inform the reception if you wish to retain your room beyond this time. The extension will be given depending on the availability. If the room is available, the normal tariff will be charged. On failure of the guest to vacate the room on expiry or period the management shall have the right to remove the guest and his/her belongings from the room occupied by the Guest.
6. Luggage Storage
Subject to availability of the storage space, the guest can store luggage in the luggage room, at the guest’s sole risk as to loss or damage from any cause, Luggage may not be stored for a period of over 08 Hours.
7. Guest’s Belongings
Guests are particularly requested to lock the door of their rooms when going out going to bed. The Management will not in any way whatsoever be responsible for any loss / or damage to the Guest’s belongings or any other property from either the hotel room or the locker or any other part of the hotel for any cause whatsoever including theft of pilferage.
8. Pets
Pets are not allowed.
9. Hazardous Goods
Bringing goods and/or storing of raw or exposed cinema films or any other article of a combustible or hazardous nature and/or prohibited goods and/or goods of objectionable nature is prohibited.
The Guest shall be solely liable and responsible to the management, its other guests, invitees visitors, agents and servants for all loss financial or otherwise and damage that may be caused by such articles or as a result of the guests’ own negligence and non-observance of any / instructions.
Gambling, contraband, prostitution, weapons, explosives, flammable objects, poisons, drugs, animals and pungent food are strictly prohibited on hotel premises.
10. Damage to Property
The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible.
11. Management’s Rights
It is agreed that the guest will conduct him/ herself in a respectable manner and will not cause any nuisance or annoyance within the hotel premise.
The Management has the right to request any guest to vacate his/her room or other areas of the hotel forthwith, Without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so. In case of the default, the Management has the right to remove the Guest luggage and belongings from the room occupied by him/her.
12. Relation between Management and Guest
Nothing hereinabove shall continue or be deemed to constitute, or create any tenancy or sub-tenancy, or any other right to interact in the hotel premises or any part of portion thereof, in favor of any Guest or resident or visitor, and the Management shall always be deemed to be in full and absolute possession of the whole of the hotel premises .
13. Government rules and regulations and application of laws
Guest are requested to observe, abide by confirming to and be bound by all applicable acts and laws and Government rules and regulations in force from time to time.
14. Photographs and Video’s
Using photographs and video’s taken in the hotel for commercial or public purposes are illegal. Those who do so will be subject to prosecution.
15. Visitors
Visitors are not allowed in guest hotel rooms. Visitors can be meet at reception, lobby or restaurant area.
16. Child – Extra person Policy
Hotel operates only on double occupancy per room basis with a maximum occupancy of up to 3 guests.
Child below 06 years and upto 02 child in a room with parents are permitted, free of cost if extra bed is not required. Id Proof is compulsory for age verification.
Extra Person Or Extra bed is chargeable at the rate Rs. 500=00 + Taxes.
17. Cancellation Policy.
In case of cancelation of booking 24 hours prior to arrival, 25% of total booking amount as cancellation charges apply. After which 100% retention will be applicable.
18. Indemnity, Liability, Jurisdiction & Governing applicable Law.
Users acknowledge that use of facility is their own choice and preference, Hotel, Hotel Management/ Owners, employees shall not be held responsible for any sought of claims, arising thereof due to deficiency or incidental expenses occurred to them.
Maximum Liability, in case of denial by hotel, other than policy matter, shall not supersede to booking amount paid to hotel. Hotel shall not be liable for any losses occurred to the booker.
Governed by Indian Laws and courts at Gandhidham alone shall have jurisdiction in respect of matters covering/concerned

THE MANAGEMENT RESERVES TO ITSELF THE RIGHT TO ADD TO, OR ALTER OR AMEND ANY OF THE ABOVE TERMS, CONDITIONS AND RULES WHICH ARE A PART AND AN ABSTRACT OF THE LODGING ACT .

0